Key Terms:digitalization, roadmap, digital transformation, One Digitized Government, whole-of-government approachAbstract The development of digitalization of government systems and procedures has started way back in the 1970s with the creation of the National Computer Center. Since then, each administration has formulated its own digitalization roadmap, with the scope and content expanding with each new roadmap. The focus of the digitalization roadmaps has evolved through successive roadmaps including providing the different sectors with access to information and communication technology (ICT), transforming the core government processes from analog to digital, promoting an inclusive, people- and development-oriented environment, linking digitalization with governance, economic development, integrity and poverty alleviation, creating One Digitized Government that cuts across sectoral themes and coordinative undertakings by different offices. The adoption of One Digitized Government anchored on whole-of-government approach proved to be crucial at the height of the COVID-19 pandemic especially after it was observed that the government had inadequate database that resulted in delayed distribution of urgently needed ayuda (assistance) and limited contact tracing of people who may have been exposed to COVID patients. Government agencies which have adopted digitalization program were also found to be in different levels of progress. Constraints like financial, human resources, physical, and regulatory affect the implementation of the digitalization roadmap and until the government act upon them, our progress towards digitalization will be further delayed and leave us lagging behind our more advanced neighbors in Asia. 176
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