Classification of PositionsTable 1� Inventory of Government Human Resource by Position*NumberPercent Share (%)* As of June 30,2023Source:Civil Service Commission(CSC)official websiteI� IntroductionII� Brief Profile of the Civil Service The Philippine Civil Service Commission (CSC) is celebrating a milestone, its 123rd founding year anniversary. Established on September 19, 1900 through Act No. 5, the Civil Service Board as it was known then was mandated to administer competitive examination as a measure of merit and fitness to applicants wanting to build a career in the civil service. Through the years, the CSC has adopted various modern human resource techniques aimed at developing the competencies of civil servants, whom CSC Chairperson Karlo A. B. Nograles referred to as the “nuts and bolts that make the government machinery work”. Currently, there are 2.8 million civil servants where 1.8 million or 62 percent are classified as career and occupying plantilla positions. These are the civil servants who will carry out the digitalization roadmap laid out by each successive administration. The digitalization roadmap in the country has evolved in terms of content and scope through time as each administration, building upon the previous roadmap, came out with its own expanded version. However, the onslaught of the COVID-19 pandemic has made it perfectly clear that the lack or inadequacy of comprehensive database system causes delay, inefficiency and ineffectiveness of government’s response. Moreover, the increasing influence of digitalization in the global economy and society has put pressure on the government to hasten the adoption of digitalization roadmap. The paper is divided into parts. The first part is a brief overview of the concept and practice of digitalization. The second part is a brief overview of civil service in the country. The third part traces the development of digitalization roadmap in the civil service. The fourth part presents the digitalization measures/technologies adopted by select government agencies. The fifth part discusses the challenges affecting the implementation of the digitalization roadmap. Based on the official website of the Civil Service Commission (CSC), there are 2.8 million civil servants employed throughout the country as of June 30, 2023. Of the total positions, close to two-thirds (1.8 million or 62 percent) are occupied by career civil servants whose entry into the civil service was based on merit and fitness determined via competitive examination or high technical qualifications. Career civil servants are appointed to plantilla/regular positions and enjoy security of tenure (see Table 1). The remaining 38 percent of the positions are distributed between non-career positions numbering 221,325 or eight percent, and job order/contact of service with 832,812 personnel or 30 percent. Non-career civil servants enter the civil service based on factors other than competitive examination, for instance, being elected into office and appointment to cabinet positions. Job order refers to intermittent or emergency work not exceeding six months while contract of service refers to employment requiring special or technical skills or competencies not exceeding one year.CareerNon-CareerJob Order (JO)/Contract of Service (CO)832,812Total 1,751,975221,3252,806,11262.437.8929.68100.00177
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