report supported the establishment of a training unit to provide training in the management and administration area for all levels of officers and staff in the government sector toward achieving leadership excellence. In 1978, the Training Unit began to organize and conduct short courses and local programs according to training needs at the Training Centre located at the Establishment Department. Essential programs offered at that time included receptionist/telephone operator, and basic skills courses for clerks and junior officers who just graduated. Since then, the Training Unit continue to grow and is active in offering and conducting quality programs. In 1989, the Brunei government collaborated with a consultant from the Harvard Institute of International Development to conduct a study on the role of the Training Unit in training provision. The study also considered input from permanent secretaries at that time. The outcome of the study proposed the establishment of a national training institute that focuses on administration, management and supervisory courses for both government civil servants and local businesses. IPA continues to design and offer relevant planner programs and flagship programs based on learning needs analysis and alignment with Brunei Wawasan 2023; Prime Minister’s Office’s five-year strategic plan and strategic initiative on public service transformation; Digital Economy Masterplan 2025 towards having a smart nation through digital transformation; Manpower Blueprint; Economic Blueprint for Brunei Darussalam towards a dynamic and sustainable economy and other relevant new strategies.Stronger support from local agencies is required to provide strategic input and identify competencies and learning needs of their respective ministry including the suggestion for improvement for IPA and courses offered. A strategic liaison committee (SLC) was established as part of the Whole of Government Approach (WOGA). Another strategy was maintaining strong collaboration with universities and other training institutions both local and international for quality trainers. At the same time, IPA also broadened its domain through collaboration with regional and international public service training 32Phase 2: Upgrading Training Unit By the consent of His Majesty the Sultan of Brunei, the training unit was upgraded to a civil service institute, named Institut Perkhidmatan Awam according to His Majesty’s titah in 1993. With the increasing number of training participants and the growth of Institut Perkhidmatan Awam (IPA), a new permanent building was constructed and IPA was reallocated at Kampung Rimba in 1997. The historical move marked the significant existence role and responsibility of IPA in human resource development. This gave more opportunity to IPA to stride forward by offering diverse courses suitable for public service as a strategy to prepare the participants to be competent workforce and future leaders. Courses include administrative courses, character building, and an induction program for the new graduates.Phase 3: Towards Centre of ExcellenceIPA’s existence continues to be relevant for the development of civil service. In 2016, the Prime Minister’s Office structured the civil service framework and one of its strategic initiatives is to prepare a framework for capability development for public service. This was a big leap in the development of human capital in the public sector strategy. IPA was given the trust to coordinate, develop, and revise the framework. Furthermore, with the new era of globalization, advanced technology, and information technology, IPA has to be more resilient, robust, and proactive and take immediate action to meet the needs of individual workforces and public sector organizations to prepare these workforces to be ready and fit for the future. IPA crafted its strategic plan with the vision to be the center of excellence and with the mission to equip civil servants with the required skills and competencies to achieve organizational excellence and service delivery. The strategic plan has guided IPA to be conscious of its external environment and be ready for challenges ahead that have an impact on its core business. At the same time, IPA also ensures its trainers have quality and are equipped with professional certification, new skills, and new knowledge, and provides conducive learning facilities.
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